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Merchant Development Manager - Medium Merchant

Nagad Limited

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Job Summary

Sex type: Both

Job Nature:Full Time

Age:Na

Experience:3 to 5 yearsThe applicants should have experience in the following business area(s): Banks, Financial Technology (Fintech) Startup, Insurance, Investment/Merchant Banking, Manufacturing (FMCG), Telecommunication

Educational Requirements: Bachelor/HonorsConcentration in Business Administration, Marketing, or a related field preferred

Job Location:Anywhere in Bangladesh

Salary Range: Negotiable

Published: 28 Jun 2026

Deadline: 07 Jul 2026

Vacancy: 3

Job Description

Expanding Nagad's Merchant Base

Lead and manage two onboarding agencies and a team of contractual employees.
Identify opportunities for onboarding new merchants in targeted clusters or markets.
Focus on acquiring high-potential merchants to drive business growth.
Conduct meetings with prospective clients to increase transaction volume.
Manage leads received from the call center, customer service, internal stakeholders, and regional teams.
Build rapport with existing merchants to generate new referrals.

Merchant Account Management

Conduct regular follow-ups and field visits with both internal teams and agency partners to drive business growth.
Guide and motivate the team to meet individual and collective targets.
Maintain strong relationships with merchants to ensure consistent transaction flows.
Collaborate with cross-functional teams to resolve merchant service issues promptly.

Driving Nagad Payment Transactions

Initiate and execute campaigns and promotional activities in coordination with merchants.
Organizing special market drives to boost Nagad's visibility and increase transaction volume in key areas.
Enhance the visibility of Nagad Payment through collaboration with trade marketing and merchant partners.
Distribute gifts to strengthen relationships with high-potential merchants.

Merchant Documentation and KYC Management

Ensure proper documentation and onboarding of mid-tier and other merchant categories.
Review and verify KYC submissions from both agencies in collaboration with the team.
Maintain an onboarding summary sheet to track Merchant Sales Officer (MSO) details and records.

Job Requirements

Skills Requirement:Technical, regulatory, and customer-facing capabilitiesRequired Qualifications:Knowledge of merchant business.Understanding assigned market.Experience Required:Prior experience in Merchant onboarding businessOther Requirement:Experience in fintech, payments, retail, or FMCG preferredExperience managing local business community

Job Source

https://bdjobs.com/h/details/1501699

Applications Closed