Perform regular reconciliation of Uddokta, Merchant, and Customer KYC data and ensure identified discrepancies are properly recorded and escalated.
Identify, analyze, and report KYC-related data mismatches, missing information, duplicate records, and processing discrepancies within the defined timeline.
Prepare periodic reconciliation and KYC analysis reports, highlighting key trends, recurring issues, backlog, and operational gaps for corrective action and process improvement.
Prepare reports for internal stakeholders related to Uddokta, Merchant, and Customer DKYC processed.
Prepare and submit Uddokta, Merchant, and Customer DKYC processing reports within the defined timeline through proper validation and reconciliation.
Analyze document processing data and highlight processing volume, backlog, rejection trends, discrepancies, and critical operational issues to relevant internal stakeholders.
Prepare, validate, and circulate the daily ESSAU calculation report to relevant departments.
Identify and escalate critical data-related and system accessibility issues to the concerned unit and pursue resolution.
Provide timely operational support for assigned activities and reporting.
Strong attention to detail and data accuracy.Ability to work under pressure and meet deadlines.Proactive in identifying and resolving data and system issues.Strong sense of confidentiality and data integrity. 1 to 3 years of experience in MIS, Data Analysis, Reconciliation, Reporting, Operations, or a similar role is preferred.Experience in MFS, Banking, Fintech or related industries will be an added advantage.Skills RequirementsProficiency in MS Office, particularly MS Excel and PowerPoint.Strong analytical, reconciliation, and problem-solving skills.Ability to prepare MIS, dashboards, and operational reports.Good communication and stakeholder coordination skills.Ability to manage multiple operational and reporting responsibilities.
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