Manager, Sales (Export) - AKIJ Logistics Ltd.

Business Development & Sales

• Identify and approach potential exporters, importers, buying houses, manufacturers, and traders.

• Generate new business opportunities for air freight, sea freight, and logistics services.

• Conduct regular customer visits and sales presentations.

• Develop and execute sales strategies to achieve company targets.

• Participate in industry events, networking programs, and trade fairs.

Customer Relationship Management

• Build and maintain strong relationships with existing customers.

• Ensure high levels of customer satisfaction and retention.

• Address customer inquiries, complaints, and service-related issues promptly.

• Conduct periodic business reviews with key accounts.

Revenue & Shipment Growth

• Achieve monthly, quarterly, and annual sales targets.

• Increase shipment volumes and gross profit margins.

• Monitor sales performance and market trends.

• Prepare sales forecasts and business plans.

Quotation & Pricing

• Coordinate with pricing, operations, and overseas agents for competitive rates.

• Prepare freight quotations and service proposals.

• Negotiate rates and service agreements with customers.

• Ensure profitability while maintaining market competitiveness.

Agent & Network Development

• Develop relationships with overseas freight forwarding agents.

• Explore nomination shipment opportunities.

• Coordinate with international partners to secure inbound and outbound business.

• Promote Bangladesh-origin export and import opportunities within agent networks.

Market Intelligence

• Monitor competitor activities and pricing strategies.

• Identify emerging industries and trade lanes.

• Analyze market trends affecting freight and logistics business.

• Recommend new service opportunities to management.

Coordination with Operations

• Ensure smooth execution of customer shipments.

• Coordinate with operations, documentation, customs clearance, and finance teams.

• Follow up on shipment status and service quality.

• Resolve operational challenges affecting customers.

Credit & Payment Follow-Up

• Ensure customers comply with approved credit terms.

• Coordinate with finance for collection of outstanding receivables.

• Monitor customer payment performance and credit exposure.

Reporting

• Prepare weekly and monthly sales reports.

• Maintain CRM and customer databases.

• Submit customer visit reports and pipeline updates.

• Report sales activities and business opportunities to management.

Experience in handling: Sea Freight (FCL/LCL), Air Freight, Project CargoIn-Depth understanding of Bangladesh trade lanes (e.g., China, EU, USA, Middle East)Experience working with shipping lines, airlines, co-loaders, and overseas agentsFamiliarity with freight software / ERP systemsShould have strong knowledge of: Export & Import procedures, Incoterms, HS Codes, Shipping documentation (BL, AWB, Invoice, Packing List, etc.)Experience working with shipping lines, airlines, co-loaders, and overseas agentsFamiliarity with Freight Software /ERP systemsShould have the capability to set KPIs and monitor performanceStrong reporting skills (Sales pipeline, forecast, revenue analysis)Proven track record of achieving or exceeding sales targetsStrong Client Portfolio (importers/exporters in RMG, Pharma, FMCG, Industrial sectors)

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