About the Role
Q HOTEL Dhaka is looking for an experienced and energetic Banquet Captain to lead banquet service operations and ensure the flawless execution of meetings, conferences, weddings, corporate functions and special events. You will supervise the banquet team, coordinate with multiple departments, and deliver exceptional service that meets the high standards of a five-star hotel.
Key Responsibilities
Supervise and coordinate banquet service operations before, during and after events.
Review Banquet Event Orders (BEOs) and clearly communicate all requirements to the team.
Conduct pre-function briefings and allocate duties to banquet service staff.
Ensure banquet rooms and function areas are set up according to approved floor plans and event requirements.
Check tables, chairs, linen, crockery, cutlery, glassware and equipment before each function.
Coordinate closely with Banquet Manager, Kitchen, Stewarding, Engineering, Housekeeping and Sales & Events teams.
Ensure food and beverages are served according to the approved menu and event schedule.
Supervise buffet, set-menu, cocktail, coffee-break and banquet service.
Maintain correct portioning, presentation, temperature and timing of food service.
Monitor beverage service and ensure responsible handling of alcoholic and non-alcoholic beverages.
Deliver high standards of guest service throughout every event.
Attend to guest requests, special arrangements and service concerns promptly.
Handle guest complaints professionally and escalate issues to the Banquet Manager when required.
Monitor service staff performance and provide guidance during events.
Ensure proper service sequence and professional table-service standards are followed.
Coordinate course timing and service requirements with the Kitchen.
Ensure all VIP arrangements, special requests and dietary requirements are properly executed.
Monitor event timelines and manage last-minute changes effectively.
Keep function areas clean, organized and presentable throughout the event.
Coordinate with Stewarding for availability and replenishment of service items.
Ensure proper handling and care of hotel equipment, furniture and banquet supplies.
Monitor inventory and report shortages, breakages or damaged equipment.
Assist with banquet room setup, breakdown and post-event clearance.
Complete required banquet checklists, event reports and shift handovers.
Assist with billing verification and communicate additional charges accurately.
Ensure full compliance with hotel SOPs, food safety, hygiene and health & safety standards.
Train and coach banquet service associates on service standards and procedures.
Maintain professional grooming, appearance and conduct at all times.
Perform other duties assigned by the Banquet Manager or F&B Manager.
Age 30 to 45 years 5–10 years of relevant experience in hotels or restaurants.Experience with an international hotel brand will be a strong advantage.Pre-opening or post-opening experience in a five-star / upper-upscale hotel will be highly regarded.Previous experience as Banquet Captain, Senior Waiter, F&B Supervisor or similar role is preferred.Good knowledge of banquet service standards, table setup and event operations.Knowledge of BEOs, function setups and banquet procedures.Strong communication and guest-service skills.Ability to supervise and motivate a team during busy functions.Good organizational and time-management skills.Ability to work under pressure and manage multiple requirements simultaneously.Good command of English; additional languages will be an advantage.Willingness to work shifts, weekends, public holidays and extended hours according to event requirements.
https://bdjobs.com/h/details/1535528
General Technician - Mechanical
Category:Diploma & Technical
Published:07 Sep 2026
Deadline:07 Oct 2026