About the Role
Q HOTEL Dhaka is seeking an experienced, reliable and professional Head of Security to lead the hotel’s security and loss-prevention function. You will be responsible for protecting guests, employees, hotel assets and property while ensuring a safe and secure environment through effective security procedures, emergency preparedness, surveillance and incident management in a five-star hotel setting.
Key Responsibilities
Develop, implement and maintain comprehensive hotel security policies, procedures and SOPs.
Lead and supervise the hotel’s Security team and ensure effective deployment across all areas of the property.
Maintain 24-hour security coverage and ensure appropriate security presence throughout the hotel.
Protect guests, employees, hotel property, equipment, cash and other assets from theft, loss, damage and unauthorized access.
Monitor CCTV, access-control systems, fire and life-safety systems and other security equipment.
Control access to guest areas, back-of-house areas, service entrances, staff entrances and restricted areas.
Conduct regular security inspections and identify potential risks and vulnerabilities.
Investigate security incidents, theft, accidents, disturbances, complaints and suspected misconduct.
Prepare detailed incident reports and submit them to the General Manager / management as required.
Maintain close coordination with local police, fire services, emergency services and other relevant authorities.
Develop and maintain emergency response procedures for fire, medical emergencies, evacuation, bomb threats, natural disasters and other incidents.
Conduct regular fire drills, emergency drills and security training for employees.
Ensure proper key and access-card control throughout the hotel.
Monitor and control vehicle and visitor access to the property.
Establish procedures for handling lost and found items and ensure proper documentation.
Support the hotel in maintaining effective cash, asset and loss-prevention controls.
Monitor suspicious activities and take appropriate preventive action.
Review security arrangements for VIPs, high-profile guests, major events, conferences and functions.
Coordinate with Front Office regarding guest safety, suspicious persons and unusual incidents.
Work closely with HR regarding employee security matters and workplace incidents.
Conduct regular patrols and security checks of guest rooms, public areas, back-of-house areas, parking areas and external property.
Ensure compliance with local laws, fire and life-safety regulations and hotel standards.
Maintain security logs, occurrence books, incident records and other required documentation.
Investigate and report any breach of security procedures immediately.
Recommend improvements to security systems, equipment, staffing and procedures.
Conduct regular risk assessments and implement appropriate preventive measures.
Ensure all Security team members are properly trained, groomed and professionally presented.
Promote a culture of safety, security, vigilance and professional guest service.
Age 40 to 55 years 10–15 years of relevant experience in hotels or restaurants.Previous experience in a luxury hotel, international hotel chain or large commercial property will be a strong advantage.Strong knowledge of hotel security, loss prevention, emergency response and crisis management.Knowledge of CCTV, access-control and other electronic security systems.Good understanding of fire and life-safety procedures.Experience coordinating with police, fire services and emergency authorities.Strong leadership, communication and investigative skills.Calm and professional approach when dealing with emergencies and difficult situations.Physically fit and able to work flexible hours and shifts.High level of integrity, confidentiality and professional conduct.
https://bdjobs.com/h/details/1536097
General Technician - Mechanical
Category:Diploma & Technical
Published:07 Sep 2026
Deadline:07 Oct 2026