Process, verify, and settle all types of distributor (DB) claims, including trade schemes, damage claims, shortages, incentives and other operational claims within the stipulated timeline.
Coordinate the onboarding of new distributors by verifying required documents, completing system setup and ensuring compliance with company policies and operational guidelines.
Provide operational support for RTM and Sales Mate applications by resolving system-related issues and ensuring uninterrupted business operations.
Prepare, execute and monitor special incentive programs for distributors and the sales force in accordance with approved business strategies.
Calculate, verify and reconcile distributor and sales force incentives while ensuring timely approval and payment processing.
Approve distributor credit limits, activate distributor codes in ERP/RTM systems and conduct operational orientation to facilitate smooth business commencement.
Collect and maintain month-end distributor stock inventory acknowledgements to support inventory reconciliation and reporting.
Gather monthly sales forecasts from field sales teams, analyze forecast accuracy and compare projections with IMS (In-Market Sales) data to support business planning.
Monitor and follow up on critical distributor operational issues, ensuring timely resolution and continuous improvement in distributor performance.
Ensure distributor recruitment, appointment and activation processes are executed in compliance with company policies, standard operating procedures (SOPs) and internal controls.
Maintain accurate operational records, prepare periodic MIS reports, and provide management with actionable insights for decision-making.
Coordinate with Sales, Finance, Supply Chain, IT and other cross-functional teams to ensure seamless execution of trade operations.
Age At least 28 years Strong knowledge of trade operations, distributor lifecycle management and sales support processes.Hands-on experience in incentive management, distributor claims settlement and sales operational reporting.Proficiency in ERP systems, RTM/Sales Mate applications and Microsoft Excel (advanced formulas, Pivot Tables and reporting).Strong communication and stakeholder management capabilities.
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