Head of Service & After-Sales (Rancon Agro Machinery Limited)

Rancon Holdings Limited

Category:Sales & Marketing

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Job Summary

Sex type: Both

Job Nature:Full Time

Age:Na

Experience:At least 10 years

Educational Requirements: Bachelor’s/Master’s degree in Mechanical, Automobile, or Agricultural Engineering.Candidates with a business degree and relevant technical experience are also encouraged to apply.

Job Location:Dhaka

Salary Range: --

Published: 09 Sep 2026

Deadline: 19 Sep 2026

Vacancy: 01

Job Description

Develop strategies to achieve service revenue and profitability targets.
Monitor and evaluate service teams, dealers, and service centers.
Conduct regular field visits to ensure service quality and resolve issues.
Coordinate with international OEMs/principals on technical and warranty matters.
Improve TAT, customer satisfaction, and retention through effective service management.
Ensure technician training, service readiness, and new product launch support in coordination with Sales, Parts, and Marketing.

Job Requirements

Experience in service and after-sales operations in commercial vehicles, heavy equipment, or automotive sectors.Experience in managing nationwide service centers or dealer networks.Strong leadership, commercial, and problem-solving skills.Willingness to travel extensively across Bangladesh.Proficient in MS Office/ ERP systems.

Job Source

https://bdjobs.com/h/details/1531736

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