· Ensure all 107 bays are clean, fully stocked, and technically ready, while optimizing utilization, managing turnover times (<5 mins peak), and maintaining high occupancy (65%+ peak).
· Manage bay supplies (balls, tees, equipment) and coordinate closely with IT and Facilities to ensure seamless maintenance and 99%+ simulator uptime.
· Recruit, train, schedule, and supervise Bay Hosts and support staff, ensuring adequate staffing aligned with peak demand and operational needs.
· Conduct regular evaluations, coaching, team meetings, and ensure staff certifications while promoting a positive and inclusive team culture.
· Monitor feedback, resolve escalated issues promptly, handle service recovery, and ensure high-quality guest interactions including VIP management.
· Oversee simulator operations, cleanliness, booking optimization (>60% utilization), and ensure staff are proficient in all game modes and tech features.
· Enforce safety protocols, conduct regular inspections, manage incident reporting, and coordinate emergency preparedness with security teams.
· Drive revenue targets (BDT 2,500+/bay/hour), control labor costs (<25%), track KPIs, and implement cost-saving initiatives while maintaining service quality.
Age 28 to 40 years Strong leadership, problem-solving, guest service orientation, communication (English & Bengali), team motivation
https://bdjobs.com/h/details/1492542
টেকনিশিয়ান (মেকানিক্যাল), Bashundhara SuperGolf
Category:
Published:02 Jun 2026
Deadline:09 Jun 2026