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Deadline was 15 Jun 2026. Browse open positions below.

Executive / Sr. Executive - System Operations (Yamaha Service)

ACI Limited

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Job Summary

Sex type: Both

Job Nature:Full Time

Age:24 to 35 years

Experience:2 to 3 yearsThe applicants should have experience in the following business area(s): Agro based firms (incl. Agro Processing/Seed/GM), Automobile, Chemical Industries, Electronic Equipment/Home Appliances, Food (Packaged)/Beverage, Group of Companies, Manufacturing (FMCG), Paint, Toiletries, Wholesale

Educational Requirements: Bachelor of Science (BSc) in Computer Science & Engineering, Electrical & Electronic Engineering, Information Technology

Job Location:Dhaka

Salary Range: Negotiable

Published: 01 Jun 2026

Deadline: 15 Jun 2026

Vacancy: 1

Job Description

ACI Motors Limited is looking for an Executive/Sr. Executive – System Operations (Yamaha Service) with a strong understanding of software management. The role will be responsible for ensuring smooth system operations, delivering timely technical support, and effectively managing Yamaha’s digital service platforms.

Key Responsibilities:

Continuously monitor all service-related digital tools in coordination with the MIS and IT teams, and proactively plan initiatives to enhance system capacity, stability, and overall performance.
Manage app features, upgrades, UAT, release follow-ups, bug tracking, and drive user adoption across dealers and customers.
Identify new digital improvement opportunities, prepare requirements (user stories/flows), and maintain the service digital roadmap with proper timelines and priorities.
Track DMS service module performance, ensure data accuracy, resolve user issues, and coordinate troubleshooting with MIS/IT teams and software vendors.
Monitor CSI, complaints, and feedback channels; analyze trends and root causes; and ensure timely resolution and closure with dealers and internal teams.
Build and maintain dashboards and reports (weekly/monthly) for dealer service performance, KPI tracking, and management insights.
Visit markets/territories frequently to ensure customer satisfaction and the achievement of business objectives.

Job Requirements

Age 24 to 35 years Females are highly encouraged to apply.

Job Source

https://bdjobs.com/h/details/1492165

Applications Closed

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