Dispatch loaded vehicles as per daily operational reports and ensure proper routing to designated loading points.
Monitor all vehicles through the Vehicle Tracking System (VTS) and maintain continuous communication with drivers for real-time status updates.
Coordinate with factory operations to ensure smooth loading, unloading, and timely transportation activities, and provide regular updates to management.
Report road accidents or any critical incidents to management immediately and support necessary liaison and follow-up activities.
Respond promptly to calls from various departments and resolve operational issues related to drivers, helpers, and transport activities.
Maintain accurate records of transport-related incidents, operational issues and prepare reports as and when required.
Supervise driver activities to ensure strict compliance with company policies, safety standards, and operational discipline.
Track and monitor vehicle maintenance schedules, ensuring timely servicing, repairs, and overall vehicle fitness.
Coordinate with distributors and the marketing team to resolve issues related to unloading delays, delivery disruptions, and logistics coordination.
Perform any other duties and responsibilities assigned by management from time to time in support of smooth operations.
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