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Service Manager (SEO-FAVP) - Imperial Banking Division

Category:Bank Jobs
Job Summary
Sex type: Both
Job Nature:Full Time
Age:At most 45 years
Experience:At least 5 yearsThe applicants should have experience in the following business area(s): Banks
Educational Requirements: 4-year Bachelor's degree in any discipline from any recognized university. No third division/class in any academic examination will be accepted.
Job Location:Dhaka
Salary Range: Negotiable
Published: 09 Aug 2026
Deadline: 08 Sep 2026
Vacancy: --
Job Description

The Job holder will be responsible for leading & managing Service Team, achieve assigned business targets as per approved budget, supervise overall Lounge operations, perform various operational/service roles in Checker/Approver capacity, managing risk and ensure compliance, service staff development & counselling, ensuring high level of customer satisfaction through service excellence & relationship management. 

Key Job Responsibilities:

  • Leading & managing Customer Service Team

  • Supervise overall Lounge operations

  • Perform various operational/service roles in Checker/Approver capacity

  • Manage risk and ensure regulatory compliance

  • Deliver Business as per assigned targets

  • Ensure high level of customer satisfaction and relationship management

Job Requirements

Age At most 45 years Minimum of 5-8 years of Banking experience in Retail Business with exposure to Priority Banking in a Managerial CapacityStrong understanding of Priority Banking business and operational dynamics & customer needs/preferencesSound Banking knowledge including product, process, risk & complianceNetworking & Relationship Management skillsAbility to handle pressure and deliver challenging business targetsProblem-solving, decision-making, and strategic planning abilitiesEffective communication and interpersonal skillsLeadership, team management & staff development skills

Job Source

https://bdjobs.com/h/details/1519461

Applications Closed
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