Relationship Officer (AO-Officer) : Branch Banking

Bangladesh Bank

Category:Bank Jobs

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Job Summary

Sex type: Both

Job Nature:Full Time

Age:Na

Experience:At least 1 year

Educational Requirements: MBA/MBM/Masters/Four years’ Bachelor Degree (preferably Business) from UGC approved universities having no 3rd class in academic records. Candidate having minimum 16 years of schooling will be eligible.

Job Location:Anywhere in Bangladesh

Salary Range: Negotiable

Published: 22 Sep 2026

Deadline: 03 Oct 2026

Vacancy: --

Job Description

Identify, acquire and onboard new retail & SME clients to expand the bank’s customer base, ensuring alignment with the bank’s business strategy.
Build, nurture, and maintain long-term, trust-based relationships with retail & SME clients, ensuring superior service, satisfaction and retention.
Drive business by expanding the customer base and achieving targets for loans & deposit by cross-selling and up-selling appropriate banking products and services tailored to client needs.
Conduct regular visits to existing and prospective clients to strengthen relationships, explore opportunities and provide proactive solutions.
Address and resolve client concerns promptly, ensuring a seamless, one-stop banking experience.
Perform financial analysis, assess creditworthiness and prepare credit proposals to support sound lending decisions.
Monitor portfolio quality, minimize NPLs to ensure sustainable asset growth and asset quality, enforce adherence to bank policies, credit standards and regulatory guidelines.
Prepare and review credit proposal/ call reports; maintain accurate MIS; and ensure proper documentation and archiving of client files.
Ensure smooth execution of banking operations (account services, fund transfers, e-GP, etc.) with adherence to AML/KYC standards.
Liaise effectively with internal teams (credit, operations, compliance, audit, etc.) and external stakeholders to ensure smooth operations and timely service delivery.
Undertake any other responsibilities assigned by management to support the smooth functioning of the branch.