ERP Support Engineer

Rupayan Group

Category:Engineering jobs Alert

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Job Summary

Sex type: Male

Job Nature:Full Time

Age:At least 28 years

Experience:2 to 4 yearsThe applicants should have experience in the following business area(s): Real Estate, Group of Companies, Developer

Educational Requirements: Bachelor of Science (BSc) in Computer Science, Information Technology

Job Location:Dhaka

Salary Range: Negotiable

Published: 27 Jul 2026

Deadline: 08 Aug 2026

Vacancy: --

Job Description

Provide Level-1 and Level-2 support for ERP users across all departments.
Troubleshoot ERP-related issues and resolve user incidents within SLA.
Assist users in Sales, CRM, Finance, HR, Procurement, Inventory, Project Management, and other ERP modules.
Analyze user problems and identify root causes.
Escalate complex issues to ERP vendors or application specialists.
Monitor ERP system performance and user activities.
Support daily ERP business operations.
Configure users, roles, permissions, and access rights.
Create and maintain master data.
Ensure data accuracy and integrity.
Support approval workflows and business process automation.
Monitor scheduled ERP jobs and background processes.
Coordinate ERP version upgrades and patches.
Assist departments in ERP process execution.
Identify manual activities suitable for automation.
Support workflow implementation.
Validate ERP transactions and business documents.
Ensure ERP processes comply with organizational policies.
Conduct ERP end-user training.
Assist during ERP rollouts.
Educate users on ERP best practices.
Provide refresher training when required.

Job Requirements

Age At least 28 yearsOnly Male Experience supporting ERP systems.Experience in Real Estate, Construction, Manufacturing, or Corporate environments will be an advantage.May require after-office hour’s support during ERP deployment, upgrades, or critical business operations. Availability during ERP go-live and month-end/year-end closing activities. Technical Skills:ERP User ManagementERP Functional SupportSAP Business One / SAP S/4HANA / Oracle / Odoo / Microsoft Dynamics (any ERP)CRM, HRM, Finance, Procurement & Inventory modulesSQL Database (Basic Query)Microsoft SQL ServerReport GenerationMicrosoft Excel (Advanced)Power BI (Preferred)Business Process MappingWorkflow ConfigurationUAT & System TestingMaster Data ManagementERP Security & User Access ControlTicketing SystemsBasic Networking KnowledgeWindows 10/11Microsoft Office 365

Job Source

https://bdjobs.com/h/details/1514469

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