ARM/ RM - Home Loan, Retail Banking & Distribution Network Division

Bangladesh Bank

Category:Bank Jobs

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Job Summary

Sex type: Both

Job Nature:Full Time

Age:Na

Experience:At least 2 yearsThe applicants should have experience in the following business area(s): Banks

Educational Requirements: Bachelor’s degree from a reputed university with a satisfactory academic record.

Job Location:Anywhere in Bangladesh

Salary Range: --

Published: 12 Jul 2026

Deadline: 18 Jul 2026

Vacancy: --

Job Description

BRAC Bank PLC is building the future of banking in Bangladesh through trust, innovation, and inclusion. As a values-based financial institution, the bank empowers customers and businesses with responsible financial solutions while upholding the highest standards of compliance, governance and transparency. For professionals, BRAC Bank offers a platform where performance, integrity, and innovation thrive together.

The bank is seeking a qualified and purpose-driven professional for the following position within its Retail Banking Division & Distribution Network:

ARM/ RM - Home Loan, Retail Banking & Distribution Network Division

Job Grade: SO/PO

KEY RESPONSIBILITIES:

Drive Home Loan business growth by acquiring new customers and achieving assigned sales targets.
Build and maintain strong relationships with developers, real estate agents, corporate clients, and other business partners.
Ensure that clients clearly understand and agree to all product and service features, applicable fees, terms, and conditions.
Manage the complete customer journey—from lead generation and application sourcing to documentation, sanction, disbursement, and post-disbursement relationship management.
Coordinate with CRM, Legal, Technical, Operations, and other internal teams to ensure timely loan processing and disbursement.
Consistently deliver a high level of customer service by addressing queries effectively, escalating complex issues appropriately, and maintaining customer satisfaction in line with the Bank`s service quality standards.
Ensure the flawless execution of client relationship transactions by maintaining accurate records, responding promptly to customer requests, and ensuring full compliance with the Bank`s policies, procedures, and regulatory requirements.

Job Requirements

Minimum 2 years’ experience in a relevant role within banks or NBFIs.Experience in selling retail products will be preferred.Proficient in customer excellence and relationship management. Frequent mobility and reallocation are mandatory. Customer-centric, self-motivated, a team player, and capable of meeting deadlines.

Job Source

https://bdjobs.com/h/details/1508634