Associate (Air Lounge)

Key Responsibilities

• Proactively engage customers to promote lounge services, foreign exchange facilities, and a wide range of banking products

• Build strong customer relationships to ensure consistent service excellence and long-term satisfaction

• Understand customer needs and offer tailored solutions, including guidance on travel endorsements and foreign exchange quotas

• Identify and drive cross-selling opportunities across deposits, loans, and credit cards

Airport Lounge

• Deliver personalized service to high-net-worth and traveling customers

• Welcome guests warmly to create a premium experience

• Address banking queries and provide immediate support

• Represent the bank’s brand through professional and attentive service

Exchange Booth

• Process foreign currency transactions accurately and efficiently

• Verify passport endorsements and monitor annual foreign exchange limits

• Ensure compliance with Bangladesh Bank regulations and internal policies

• Stay updated on foreign exchange guidelines

• Support booth profitability through efficient, customer-focused service

Both male and female candidates are encouraged to apply.Applicants should demonstrate strong interpersonal and communication skills in both English and Bangla, along with good listening and negotiation abilities.A clear and simple communication style is essential for explaining complex information effectively.Proficiency in MS Word, Excel, and PowerPoint is required.Candidates must be honest, trustworthy, and possess sound financial and industry knowledge to provide reliable client advice.A genuine interest in building customer relationships is expected.Ability to meet targets and work effectively under pressure.Willingness to work in rotating shifts based on business needs.

https://bdjobs.com/h/details/1506056

• remote jobs
• Education News
• Weekly Jobs Newspaper
• Production & Commercial
• Driving / Motor Technician
• Agro based Industry
• Real Estate/Development
• Security Service
• IT & Telecommunication
• Accounting/Finance

• Crystal International Group Limited (HK)
• M/S. North Bengal Shipping Agencies (Pvt.) Ltd.
• Bardown Sports Inc
• GARI IMPORT.com.bd
• DEKKO Legacy Group
• Flora Agro Food & Beverage Ltd
• Noakhali Club Dhaka Limited
• Dynamic Agro Farm`s
• Shiropa Development Society
• ARICH CON LIMITED

• Anywhere in Bangladesh
• Chittagong
• Rajshahi
• Sylhet
• Mymensingh
• Barishal
• Khulna
• Rangpur
• Dhaka