⚠ This job is no longer accepting applications.
Deadline was 01 Jul 2026. Browse open positions below.

Branch Customer Service Officer (Cash/General)

Bangladesh Bank

Category:Bank Jobs

More Jobs of this Company

Job Summary

Sex type: Both

Job Nature:Full Time

Age:Na

Experience:

Educational Requirements: Bachelor/HonorsBachelor’s and/or Master’s degree in a relevant field from a UGC-approved university.Candidates must have a consistent academic record with no third division/class or equivalent CGPA at any stage of their education.Fresh graduates are encouraged to apply.

Job Location:Anywhere in Bangladesh

Salary Range: Negotiable

Published: 22 Jun 2026

Deadline: 01 Jul 2026

Vacancy: --

Job Description

Responsibilities & Context

General Banking:

Address and resolve customer complaints in a timely and effective manner.
Develop and implement innovative ideas to enhance customer service and satisfaction.
Promote and advise customers on the bank’s products and services.
Ensure compliance with internal and external regulations and policies.
Build and maintain strong relationships with the bank`s customers and stakeholders.
Achieve business, operational, and financial targets while expanding the client base.
Meet the company’s Key Performance Indicators (KPIs).

Cash Department:

Process cash transactions (payments and receipts) efficiently, ensuring minimal wait times.
Deliver excellent customer service in the cash area, maintaining high customer satisfaction levels.
Meet and exceed business targets set by management.
Monitor and prevent fraudulent activities, including fake notes and money laundering.
Perform ATM maintenance, cash loading, and reconciliation.

Job Requirements

Job Source

https://bdjobs.com/h/details/1501085

Applications Closed

Tags:

Let me know if you have any question, just comment below