Agent Banking Operations & Customer Support Executive

Bangladesh Bank

Category:Bank Jobs

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Job Summary

Sex type: Both

Job Nature:Full Time

Age:At most 40 years

Experience:At least 1 year

Educational Requirements: Bachelors or Master’s Degree in any discipline with no third division/class in any academic result.

Job Location:Anywhere in Bangladesh

Salary Range: --

Published: 16 Jun 2026

Deadline: 30 Jun 2026

Vacancy: --

Job Description

A Leading Private Commercial Bank is looking for Experienced Officials

Employment Status: Contractual/Permanent

Key Responsibilities:

Provide all types of account opening support at Agent Point.
Assist customers in completing account opening forms and required documentation.
Verify customer information and ensure compliance with bank policies and KYC requirements.
Handle RTGS and BEFTN related customer support and transaction processing.
Provide remittance support including inward and outward remittance related services.
Support customers regarding banking products and services with proper product knowledge.
Maintain effective communication with customers to ensure quality service delivery.
Operate and manage banking activities through Flora Banking System efficiently.
Assist in daily operational activities of Agent Point.
Maintain proper records, registers, and transaction documentation.
Coordinate with branches and other departments for operational support.
Ensure compliance with internal policies, regulatory guidelines, and operational procedures.
Resolve customer queries and provide timely solutions.

Job Requirements

Age At most 40 years Experience RequirementsMinimum 1 year experience in any Bank. Required Skills & QualificationsPractical experience in account opening procedures and customer service.Sound knowledge of RTGS, BEFTN, and remittance operations.Good understanding of banking products and services.Hands-on experience working in Flora Banking System.Strong communication and interpersonal skills.Ability to work under pressure and manage multiple tasks efficiently.Basic computer proficiency including MS Office applications.Good analytical and problem-solving ability.Additional Requirements:Smart, sincere, and customer-focused attitude.Strong organizational and documentation skills.Ability to work independently and within a team environment.Age – Maximum 40 Years as of deadline of application date.

Job Source

https://bdjobs.com/h/details/1498595