Relationship Officer: Branch Banking (AO-Officer)

• Identify, acquire and onboard new retail & SME clients to expand the bank’s customer base, ensuring alignment with the bank’s business strategy.

• Build, nurture, and maintain long-term, trust-based relationships with retail & SME clients, ensuring superior service, satisfaction and retention.

• Drive business by expanding the customer base and achieving targets for loans & deposit by cross-selling and up-selling appropriate banking products and services tailored to client needs.

• Conduct regular visits to existing and prospective clients to strengthen relationships, explore opportunities and provide proactive solutions.

• Address and resolve client concerns promptly, ensuring a seamless, one-stop banking experience.

• Perform financial analysis, assess creditworthiness and prepare credit proposals to support sound lending decisions.

• Monitor portfolio quality, minimize NPLs to ensure sustainable asset growth and asset quality, enforce adherence to bank policies, credit standards and regulatory guidelines.

• Prepare and review credit proposal/ call reports; maintain accurate MIS; and ensure proper documentation and archiving of client files.

• Ensure smooth execution of banking operations (account services, fund transfers, e-GP, etc.) with adherence to AML/KYC standards.

• Liaise effectively with internal teams (credit, operations, compliance, audit, etc.) and external stakeholders to ensure smooth operations and timely service delivery.

• Undertake any other responsibilities assigned by management to support the smooth functioning of the branch.

Minimum 01 year of work experience as relationship officer or relevant experience in a commercial banks/ financial institution.Other Competency       Candidates should have enthusiasm, self-motivation and strong interpersonal skill along with high level of integrity to develop career in a highly competitive and challenging environment.        Excellent verbal, written and communication skills in both Bangla and English.

https://bdjobs.com/h/details/1497312

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