Direct Sales Officer - TARO/ARO/SARO/TL (Contractual)

The Direct Sales Officer (TARO/ARO/SARO/TL) will be responsible for driving the bank’s retail business acquisition targets. The incumbent will work on the front line to identify potential customers, promote Shariah-compliant retail products, and ensure a seamless onboarding experience while maintaining the Bank's asset quality standards.

Key Job Responsibilities:

• Proactively identify and reach out to potential customers to achieve monthly sales targets as well as annual business targets.
• Introduce and explain unique features of retail products, including benefits and promotional campaigns.
• Build and maintain strong relationships with corporate clients and individual prospects to generate business.
• Assist customers in completing applications and ensure all necessary documents are collected as per bank policy.
• Stay updated on competitor offerings and market trends to effectively communicate AIBPLC’s value proposition.
• Ensure all sales activities adhere to Shariah principles, internal policies, and Bangladesh Bank regulations.
• Provide professional and prompt assistance to applicants, ensuring high levels of customer satisfaction.
• Maintain accurate daily/weekly sales logs and report achievement progress to submit to the Team Leader/Unit Head/Sales Manager/Sales In-charge.
• Collaborate with other departments to resolve complex customer issues and ensure seamless service delivery.
• Participate in training programs to continuously improve product knowledge and service excellence.
• Exercise due diligence in verifying customer information and supporting documents to identify and prevent any fraudulent activities or identity theft during the application process.
• Work collaboratively within the sales team, share best practices, and contribute to the knowledge base.
• Achieve Key Performance Indicators (KPIs) related to customer engagement, service quality, satisfaction scores, productivity, and business growth targets as defined by management.
• Any other task assigned by competent authority.

Fresh graduates may apply for the TARO position.For other positions, Candidates with relevant experience will be given preference.

https://bdjobs.com/h/details/1531917

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