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ATM & Debit Card Switch Support Specialist (JO-EO)

Bangladesh Bank

Category:Bank Jobs

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Job Summary

Sex type: Both

Job Nature:Full Time

Age:Na

Experience:

Educational Requirements: Bachelor's degree in Computer Science, Computer Science & Engineering, Information Technology, Software Engineering, IT, or a related field.

Job Location:Dhaka

Salary Range: Negotiable

Published: 03 Sep 2026

Deadline: 10 Sep 2026

Vacancy: --

Job Description

Key Responsibilities

Provide L1/L2 application and technical support for ATM, CRM, CDM, Debit Card, QR, NPSB and ATM Switch systems.
Monitor and troubleshoot ATM, Debit Card, QR, NPSB and ATM Switch services.
Troubleshoot transaction declines, timeouts, reversals, duplicate transactions, partial approvals, and other transaction-processing issues.
Analyze ISO 8583 messages and transaction logs for troubleshooting and root-cause analysis.

Required Qualifications

2-8 years of relevant experience in ATM, Card, ATM & Card Switch, Payment Switch, or Digital Banking application support.
Practical experience in ATM & Card Switch operations, NPSB, QR, Payment Schemes and transaction troubleshooting.
Strong understanding of ATM and Card transaction processing lifecycle.
Good knowledge of ISO 8583 transaction messaging and response codes.
Strong understanding of TCP/IP, networking, database, API/interface, and application integration concepts.
Good knowledge of SQL, Programming language and database troubleshooting.
Documentation writing will be an added advantage.
Experience working in a 24/7 production support environment.

Job Requirements

Job Source

https://bdjobs.com/h/details/1529415

Applications Closed

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