Customer Service Associate

Category:Call Center
Job Summary
Sex type: Male
Job Nature:Full Time
Age:At least 18 years
Experience:1 to 3 yearsThe applicants should have experience in the following business area(s): Healthcare Startup, Healthcare/Lifestyle product, Insurance, Multinational Companies, Technical Infrastructure
Educational Requirements: Bachelor/Honors
Job Location:Dhaka
Salary Range: Tk. 13000 - 14000 (Monthly)
Published: 02 Aug 2026
Deadline: 31 Aug 2026
Vacancy: 1
Job Description

  • Handle high volume incoming calls to Helpline.

  • Assist customers with inquiries, complaints, product information, and issue resolution.

  • Provide clear and accurate information regarding company products and services.

  • Identify customer needs, clarify information, research issues, and provide solutions.

  • Investigate and resolve customer complaints in a timely manner.

  • Refer unresolved issues to designated persons.

  • Report complex issues to the team leader.

  • Stay updated on company products, services, and promotions.

  • Educate customers about product features and benefits.

  • Handle social media communication (Facebook, WhatsApp, etc.) and respond to customer queries.

Job Requirements

Age At least 18 yearsOnly Male

Job Source

https://bdjobs.com/h/details/1516722

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