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Deadline was 31 Aug 2026. Browse open positions below.

Customer Service Associate

Milvik Bangladesh Ltd.

Category:Call Center

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Job Summary

Sex type: Male

Job Nature:Full Time

Age:At least 18 years

Experience:1 to 3 yearsThe applicants should have experience in the following business area(s): Healthcare Startup, Healthcare/Lifestyle product, Insurance, Multinational Companies, Technical Infrastructure

Educational Requirements: Bachelor/Honors

Job Location:Dhaka

Salary Range: Tk. 13000 - 14000 (Monthly)

Published: 02 Aug 2026

Deadline: 31 Aug 2026

Vacancy: 1

Job Description

Handle high volume incoming calls to Helpline.
Assist customers with inquiries, complaints, product information, and issue resolution.
Provide clear and accurate information regarding company products and services.
Identify customer needs, clarify information, research issues, and provide solutions.
Investigate and resolve customer complaints in a timely manner.
Refer unresolved issues to designated persons.
Report complex issues to the team leader.
Stay updated on company products, services, and promotions.
Educate customers about product features and benefits.
Handle social media communication (Facebook, WhatsApp, etc.) and respond to customer queries.