This is a permanent role in the Claims Department with the responsibility of handling physical investigations and handling claims through the Claim Portal. The perfect incumbent is expected to be self-motivated, quick learner and ideally with a claim background so he/she can perform efficiently from Day One. Previous experience working with an insurance company or similar field would be ideal for this position.
Ensure processing a legitimate claim with the right documents and making the right amount of payment to the right customer in a timely and accurate manner in a way, such as
Insurance claim validation across all stages of the claims process.
Assist valid claim customers to submit claims documents.
Determine covered insurance losses and liability by studying provisions of policy and benefit schedules.
Establish proof of loss by studying documentation and assembling additional information from relevant (internal and external) sources.
Analyze and investigate insurance claims to prevent fraud.
Maintain quality customer service by following the best customer service practices.
Claim process-related data entry in the register/portal with accuracy.
Maintain effective communication with customers and all relevant stakeholders with information validation and document authentication.
Age At least 18 years
https://bdjobs.com/h/details/1492491
