Cash Counter Executive

Join UNICARE and be the friendly face that delivers trust, accuracy and excellent service to every patient.

ROLE OVERVIEW

The Cash Counter Executive is responsible for handling cash and digital transactions accurately and efficiently, ensuring proper billing, receipt issuance and providing excellent customer service to patients and visitors.

KEY RESPONSIBILITIES

• Receive payments from patients for services and issue official receipts.
• Process cash, card and mobile banking transactions accurately.
• Reconcile daily collections and prepare cash summary reports.
• Maintain cash balance in the drawer and ensure proper cash handling procedures.
• Answer patient inquiries politely and provide payment-related information.
• Follow company policies and maintain confidentiality of financial information.
• Coordinate with accounts and finance team for any discrepancies.

Department: Finance & Accounts

Reports To: Manager - Finance & Accounts

Good knowledge of basic accountingExperience: 1-2 years in cash handling and billing (Healthcare background preferred)Proficient in MS Office and basic computer skillsStrong attention to detail and accuracyHonest, responsible and customer-friendly

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