(A fast-growing Bangladesh subsidiary of a U.S.-based nutrition company)
Industry: FMCG / Nutrition / Food
Location: Bangladesh
About the Company
Care Nutrition Ltd. is a mission-driven FMCG organization committed to delivering affordable, high-quality nutritional products that improve the lives of mothers and families across Bangladesh. As a rapidly scaling business, we are strengthening our sales operations backbone to ensure disciplined execution, data visibility, and seamless coordination across all trade channels.
Why Join Care Nutrition?
- Operational Backbone Role: Play a critical role in enabling field sales success through strong backend execution
- Cross-Functional Exposure: Work closely with Sales, Finance, HR, and Supply Chain teams
- High Impact: Directly influence sales performance through process discipline and data accuracy
- Growth Environment: Be part of a fast-growing organization with evolving systems and processes
- This role goes beyond administration — it is a key enabler of sales excellence.
Position Summary
The Executive, Sales Admin will support the General Trade sales team by managing backend operations, ERP coordination, sales data, claims processing, and documentation. This role ensures smooth execution of trade promotions, distributor operations, and overall sales team effectiveness across all channels.
Key Responsibilities
Sales Support Operations
- Handle day-to-day administrative support for the field sales team
- Maintain updated records of distributor agreements, sales targets, pricing structures, and trade schemes
- Cross check to verify sales team maintains required criteria in onboarding new distributors and sales officers
- Act as the center of information for sales team — collecting PJP, sales team movements and understand justification for all changes of plan
- Coordinate order processing in ERP (general trade) and communication between sales and distribution teams
- Maintain regular communication with SOs to understand bottlenecks, solve issues and maintain performance
- Coordinate communication between sales, finance, HR and supply chain for smooth operation
- Conduct thorough exit interviews for SOs and DBs
- Conduct onboarding training for all SOs — sales force automation usage, outlet categorization, sales basics, work process of the company etc.
- Ensure sales force automation is being properly used by the sales team, and address any bottlenecks and issues promptly
Trade Marketing Support
- Assist in the preparation, communication, and tracking of trade offers and promotional campaigns
- Verify and process trade claims submitted by distributors and trade partners
Sales Data & Reporting
- Collate daily/weekly/monthly sales data (where required) from the field and update internal dashboards
- Provide data support for sales performance analysis and review presentations
- Coordinate with the MIS team for timely and accurate sales reporting
Distributor Coordination & Damage Management
- Facilitate distributor onboarding, system setup, and documentation
- Ensure compliance with company policies on distributor operations
- Monitor stock movement and order status for timely dispatch and replenishment
- Ensure stock management (optimum stock levels, stacking norms, storage conditions, rotation) are maintained at distributor houses
- Conduct monthly distributor visits as per checklist
- Own the damage management process — tracking of damage, damage audit at distributor houses, document preparation and coordination with accounts to ensure timely settlements
Documentation & Compliance
- Ensure accurate and timely documentation for claims, returns, secondary sales, credit notes, etc.
- Assist in internal and external audits related to sales operations
Minimum 2 years of experience in Sales Operations, Sales Administration, or similar support roles within FMCG / Consumer GoodsHands-on experience working with field sales teams (General Trade / Distributor network preferred)Familiarity with ERP systems and sales force automation toolsExperience in handling sales data, reporting, claims processing, and documentationExposure to distributor management and trade operations is an advantageAbility to coordinate with multiple stakeholders and support cross-functional teamsKey Skills and CompetenciesStrong administrative and coordination skillsBasic understanding of FMCG sales processes and trade channelsProficiency in Microsoft Excel (data entry, pivot tables, basic formulas)Good communication and follow-up abilityKnowledge of ERP systemsDetail-oriented and organized
https://bdjobs.com/h/details/1482166
