Relationship Officer / Customer Service Officer, (Junior Officer to Senior Officer)

Job Context  

Position will be offered to the deserving candidates on the basis of experience and competence

Key/Job Responsibilities:

• To achieve monthly/yearly retail liability, asset, cards, and other business targets in terms of sales volume and number of accounts, and to develop own portfolio
• Ensure smooth functioning of daily banking operations and provide high-quality customer service
• Maintain a quality portfolio through effective retention, prioritizing relationships, having an appropriate relationship management plan, and taking a consultative approach to understand clients' objectives, identify financial needs, and offer suitable solutions
• Play a key role in branch profitability and achieving branch business targets as well as other KPIs
• Develop sales strategies for product channels and manage existing portfolio health while acquiring new business
• Prepare proposals by evaluating customer investment applications using a range of criteria, including customer creditworthiness/assessment
• Maintain in-depth knowledge of customers’ business/profession through regular visits and industry research
• Promote marketing initiatives and events with developer companies and other stakeholders
• Manage and control Non-Performing Assets (NPA) and overdue accounts prudently
• Follow and maintain compliance with all AML rules and policies of the competent authorities

Age At most 45 years Minimum 02 (two) years of experience in a similar role in the retail banking department/branch of reputed banks/FIsStrong knowledge of banking/financial services, retail liability and asset products, and compliance requirementsExperience of working in a centralized environment and real-time online banking will be an added advantageExcellent communication, interpersonal, public relations, team-building, and people management skillsProficiency in Microsoft Office applications

https://bdjobs.com/h/details/1487831

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• Crystal International Group Limited (HK)
• M/S. North Bengal Shipping Agencies (Pvt.) Ltd.
• Bardown Sports Inc
• GARI IMPORT.com.bd
• DEKKO Legacy Group
• Flora Agro Food & Beverage Ltd
• Noakhali Club Dhaka Limited
• Dynamic Agro Farm`s
• Shiropa Development Society
• ARICH CON LIMITED

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