Assistant Officer / Senior Officer - Home Loan

Job Purpose:

The incumbent will be responsible for identifying prospective customers, generating quality leads, and facilitating the sales and processing of Home Loan products. The role requires strong relationship-building capabilities, customer service orientation, business development skills, and effective portfolio monitoring to ensure business growth and portfolio quality.

Division: Retail Financial Services

Department: Home Loan

Job Locations: Agrabad, Gulshan, Dhanmondi, Mirpur, Dinajpur

Key Responsibilities:

Lead Generation & Client Acquisition

• Identify and approach potential customers through direct sales, referrals, networking, and market visits.
• Develop and maintain relationships with property developers, real estate agents, brokers, and other business partners.
• Generate quality leads and convert prospects into customers.

Sales & Business Development

• Achieve monthly and yearly business targets for Home Loan products.
• Promote Home Loan products and cross-sell related financial products where applicable.
• Conduct market surveys and competitor analysis to identify business opportunities.
• Maintain a healthy sales pipeline and regularly update sales activities.

Customer Interaction & Service

• Meet prospective clients to understand their financing requirements.
• Provide appropriate product solutions based on customer needs and repayment capacity.
• Ensure excellent customer service throughout the loan lifecycle.
• Maintain regular follow-up with clients to ensure timely processing and disbursement.

Documentation & Loan Processing

• Guide customers regarding required documentation and eligibility criteria.
• Verify and collect necessary documents for loan processing.
• Coordinate with internal departments for appraisal, approval, and disbursement processes.
• Ensure compliance with organizational policies and regulatory requirements.

Collection & Portfolio Monitoring

• Monitor repayment behavior and maintain portfolio quality.
• Follow up with customers for timely installment payments.
• Support collection activities for overdue accounts when required.
• Prepare and submit regular business and portfolio reports.

Experience RequirementsMinimum 2 years of experience in Home Loan, Mortgage, Retail Asset in Banks or NBFIExperience in direct sales and customer relationship management will be preferred.Required CompetenciesStrong communication and interpersonal skills.Good negotiation and sales capabilities.Sound understanding of Home Loan products and retail financial services.Ability to work under pressure and achieve business targets.Good analytical and problem-solving skills.Proficiency in MS Office applications.

https://bdjobs.com/h/details/1487080

• remote jobs
• Education News
• Weekly Jobs Newspaper
• Production & Commercial
• Driving / Motor Technician
• Agro based Industry
• Real Estate/Development
• Security Service
• IT & Telecommunication
• Accounting/Finance

• Local Government Division
• Exodus International Services
• Information and Communication Technology Division
• Ministry of Labour and Employment
• Customs Excise & VAT Training Academy
• Sheikh Hasina National Institute of Youth Development
• Minland
• Milk vita
• Rajshahi WASA
• Dhaka Bus Rapid Transit Company Ltd

• Anywhere in Bangladesh
• Chittagong
• Rajshahi
• Sylhet
• Mymensingh
• Barishal
• Khulna
• Rangpur
• Dhaka