Service Manager - Shakti Training & Research Center, Savar

Shakti Foundation, is seeking a highly qualified and experienced Service Manager to join our service delivery team for Shakti Training & Research Center, Savar. The ideal candidate will be a dynamic professional with a strong background in hospitality operations, capable of ensuring guest/trainee/trainer experiences, operational excellence, and sustainable growth.

• Oversee and manage all aspects of training center operations, including Front Office, Housekeeping, Maintenance, Sales & Marketing, Security & Safety, and Cleanliness, Pest control & Laundry Services, ensuring seamless coordination across departments / sections.
• Develop and implement strategic plans to enhance guest / trainee / trainer satisfaction and maintain smooth delivery of services.
• Maintain high-quality service standards while ensuring compliance with organizational policies and industry regulations.
• Train and mentor staff to improve productivity and service quality through structured daily, weekly, and monthly programs.
• Monitor financial performance, implement cost-control measures, and drive revenue growth.
• Build and sustain strong relationships with guests, trianee, trainers, vendors, and key stakeholders.
• Ensure all facilities comply with government regulations, health, and safety standards.
• Controlling the stock of cooking ingredients and food by purchasing, ensuring timely marketing and removal of expired or spoiled food
• Conduct smooth training, Workshops, Meetings, Seminars and ensure all the necessary facilities related with this.
• Receiving and forwarding documents received regarding recruitment organized by the HR Department.
• Preparing monthly and annual financial reports (income statements).

Age At most 35 yearsOnly Male

https://bdjobs.com/h/details/1486307

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