Customer Service Representative

• Need to handle incoming calls to the prospective customers pertaining to the Client`s business.

• Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.

• Identify customer needs, clarify information and provide solutions.

• Perform every call actively to solve client`s problem.

• Must be knowledgeable about Facebook (Social media), email & web chat.

• Refer unresolved customer grievances to designated persons for further investigation.

• Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.

• Report time to time to the team leader for complicated issues.

Age 18 to 34 years

https://bdjobs.com/h/details/1482806

• remote jobs
• Education News
• Weekly Jobs Newspaper
• Production & Commercial
• Driving / Motor Technician
• Agro based Industry
• Real Estate/Development
• Security Service
• IT & Telecommunication
• Accounting/Finance

• Local Government Division
• Exodus International Services
• Information and Communication Technology Division
• Ministry of Labour and Employment
• Customs Excise & VAT Training Academy
• Sheikh Hasina National Institute of Youth Development
• Minland
• Milk vita
• Rajshahi WASA
• Dhaka Bus Rapid Transit Company Ltd

• Anywhere in Bangladesh
• Chittagong
• Rajshahi
• Sylhet
• Mymensingh
• Barishal
• Khulna
• Rangpur
• Dhaka