Key Responsibilities
- 1. International Outbound Calling & Lead Generation
- Conduct 80–100 outbound calls per shift to international clients, distributors, retailers, architects, interior designers, and procurement officers.
- Generate qualified leads for B2B and B2C furniture sales.
- Introduce and promote company products including home furniture, office solutions, modular furniture, and customized interior products.
- Build prospect databases through internet research and CRM systems.
- 2. Sales Presentation & Customer Engagement
- Explain product features, materials, pricing, customization options, and shipping procedures professionally.
- Deliver persuasive sales presentations to international customers.
- Handle customer objections effectively regarding price, quality, delivery timelines, or product specifications.
- Maintain strong customer relationships through professional follow-up communication.
- 3. CRM Management & Reporting
- Update CRM software with accurate call notes, follow-up schedules, customer feedback, and lead stages.
- Prepare daily, weekly, and monthly sales activity reports.
- Track KPIs including call volume, conversion ratio, qualified leads, and sales opportunities.
- 4. Appointment Scheduling & Sales Support
- Arrange virtual meetings via Zoom/Google Meet/Microsoft Teams between clients and senior sales managers.
- Coordinate quotations, invoices, catalogs, and sample requests.
- Support the international sales team with lead nurturing and follow-up activities.
- 5. Market Research & Competitive Analysis
- Monitor competitor pricing, product trends, and customer demand in target markets.
- Collect customer feedback and share insights with the marketing and product development teams.
- Identify new business opportunities in overseas markets.
Age 18 to 26 years Language SkillsExcellent spoken and written English with neutral accent and professional communicationTechnical SkillsKnowledge of CRM software, MS Office, VoIP systems, internet research toolsAdditional AdvantageExperience with USA/Canada/UK processes or furniture industry salesRequired Soft SkillsStrong communication and persuasion skillsAbility to work independently under pressureHigh resilience and positive attitude toward rejectionActive listening and negotiation capabilityCross-cultural communication etiquetteStrong organizational and follow-up skillsAbility to remain energetic and productive during night shifts
https://bdjobs.com/h/details/1488176
INTERNATIONAL TELEMARKETING OFFICER (NIGHT SHIFT)
Category:
Published:14 May 2026
Deadline:13 Jun 2026