SuperTel Limited job circular 2018. New vacancy Notice for SuperTel Limited updated by there official website http://www.supertel.com.bd. SuperTel Limited Call Center Agent Job circular apply instruction & job details are given below. Candidate must have to apply for SuperTel Limited Job before 26 May 2018.
Total Post : 15
SuperTel Limited Call Center Agent Job Circular
There are lots of people searching for SuperTel Limited job circular on google. In Bangladesh, job seeker wants to build their Career in various company. SuperTel Limited is an attractive company in Bangladesh. The student can apply this job deadline. Don`t wait to apply for SuperTel Limited Job if you are qualified.
Job Description / Responsibility
- (EVENING & NIGHT SHIFT ONLY)
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Provide customer service primarily over the telephone, by electronic correspondence.
- Requesting customers and post payments to customer accounts.
- Answer questions regarding services provided and assist customers with procedures.
- Investigate and resolve customer inquiries or complaints on services received, disputes on billing, penalties, fees and other charges.
- prepare change of address records, in accordance with ordinances, statutes, and policies.
- Billing information for accounting purposes and maintain records of customer service requests and complaints.
- Examine various records, such as bills, computer reports, related documents, and correspondence to facilitate completion of required work and/or obtain facts regarding customer inquiries and complaints.
- Interpret rules, regulations, and policies to answer inquiries and resolve problems
- Analyze pertinent information to determine the accuracy of customer complaint and determine responsibility for the error.
- Make adjustments to complaints concerning billing or service rendered and/or refer and make recommendations to appropriate personnel for investigation or action and follow-up as necessary.
- Process unpaid fees & other general office duties as assigned.
Job Context
- (EVENING & NIGHT SHIFT ONLY)
- This is a full-time position. (EVENING & NIGHT SHIFT ONLY) You should only apply if you are a graduate. Timing may not be fixed. Support will be needed `as and when necessary` basis.
Experience Requirements
- 0 to 1 year(s)
- The applicants should have experience in the following area(s):
Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, QC (Quality Control) of Customer Service, Call Centre Training - The applicants should have experience in the following business area(s):
Airline, BPO/ Data Entry Firm, Call Center
Job Requirements
- Age 18 to 30 year(s)
- Only males are allowed to apply.
- (EVENING & NIGHT SHIFT ONLY)
- Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
SuperTel Limited Jobs Circular Notice for specific skills and work experience new worker in May 2018. JSC, SSC, HSC, Honours Good knowledgeable candidate can apply this circular. Before apply SuperTel Limited Call Center Agent read this circular again or check specific skills, types, and amounts of work experience, personal qualities, professional certifications, educational credentials or areas of knowledge.
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