Do you love food and convenience put together? Then you just might love foodpanda.
foodpanda (small 'f') delivers a first class, on-demand food delivery experience with hundreds of your best loved restaurants online into your home or office - fast! We're all about bringing on the smartest folks as we continue to grow with an 'all hands on deck' environment and hire those who can thrive in a startup culture.
As the Area Operations Manager, you'll be responsible for the overall Operations performance of 'foodpanda' in Chittagong.
Job Description / Responsibility
Plan and manage capacity to ensure there is sufficient capacity at all times in your area
Ensure all orders are delivered on time in your area.
Ensure all delivery riders maintain their schedule and are available for their shifts
Perform daily cash collection and deposit at bank and report to Central Office
Motivate and monitor delivery staff to continually improve their performance
Build the area delivery operations team to provide excellent service to the customers
Ensure that delivery staffs comply with the rules and regulations of the company
Solve any ad hoc issues that arise during delivery operations time.
Liaise with the logistics team to ensure the fleet is maintained properly
Work with the business development and marketing team to increase the revenue and sales in your area
Oversee the work of the brand promoters in your area
Be target driven and able to over achieve KPIs
Your analytical skills are excellent and you have an entrepreneurial attitude with great interest for the online businesses.
You are driven, self-motivated and goal-oriented
You are resilient, mentally tough and 'bulletproof'
You enjoy success most when you've had to overcome obstacles to achieve it
You don't wait for anyone to give you anything - you make it, build it, finish it
Moreover, you have a social character, are execution-focused and have a hands-on mentality
Even under pressure you can reach targets easily
The applicants should have experience in the following area(s):
Logistic Management, Compliance, Follow up Sales teams daily activities