Area Operations Manager

Job Context

• Do you love food and convenience put together? Then you just might love foodpanda.
• foodpanda (small 'f') delivers a first class, on-demand food delivery experience with hundreds of your best loved restaurants online into your home or office - fast! We're all about bringing on the smartest folks as we continue to grow with an 'all hands on deck' environment and hire those who can thrive in a startup culture.
• As the Area Operations Manager, you'll be responsible for the overall Operations performance of 'foodpanda' in Chittagong.

Job Description / Responsibility

• Plan and manage capacity to ensure there is sufficient capacity at all times in your area
• Ensure all orders are delivered on time in your area.
• Ensure all delivery riders maintain their schedule and are available for their shifts
• Perform daily cash collection and deposit at bank and report to Central Office
• Motivate and monitor delivery staff to continually improve their performance
• Build the area delivery operations team to provide excellent service to the customers
• Ensure that delivery staffs comply with the rules and regulations of the company
• Solve any ad hoc issues that arise during delivery operations time.
• Liaise with the logistics team to ensure the fleet is maintained properly
• Work with the business development and marketing team to increase the revenue and sales in your area
• Oversee the work of the brand promoters in your area
• Be target driven and able to over achieve KPIs

Job Requirements

• Your analytical skills are excellent and you have an entrepreneurial attitude with great interest for the online businesses.
• You are driven, self-motivated and goal-oriented
• You are resilient, mentally tough and 'bulletproof'
• You enjoy success most when you've had to overcome obstacles to achieve it
• You don't wait for anyone to give you anything - you make it, build it, finish it
• Moreover, you have a social character, are execution-focused and have a hands-on mentality
• Even under pressure you can reach targets easily